The Disney Vacation Club is intended to make guests feel as though their Disney time-share is their home-away-from-home. Fine. This makes sense to me. What does not make sense are the following scenarios, compiled from past stays at Saratoga Springs and Disney's Vero Beach Resort:
Upon walking near the entrance to lobby:
Cast member: Welcome home!
Approaching the check-in desk:
Cast member: Welcome home, how may we help you?
Unlocking the room:
Doormat: Welcome Home.
Calling Guest Services:
Concierge: Welcome home?
Walking through the lobby to go to dinner:
Cast Member: Hi guys! Welcome home!
Entering the restaurant:
Hostess: Welcome home! How many in your party?
At dinner:
Waiter: Welcome home! What can I get you?
... and this goes on and on and on. I'm all for cheerful hospitality, but being welcomed has its limits.
December 7, 2008
Dear Disney Vacation Club: I Get It! We're Home!
Labels: disney vacation club
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